Please use the information below to find answers to any queries that you might have about buying our digital teaching files and using our website.

If you cannot find the information that you need then please contact us so that we can help further.

Help : How to retrieve a past order bought on Clickprimary

If you have lost one of the primary teaching packs that you have purchased in the past then you can complete the form below to request a new copy of the scheme of work, lesson plan or teaching pack. Please try and complete as many details as possible so that we can identify your order. We will contact you by email to provide further information about how to download a primary teaching pack that you have purchased previously.